Privacy Policy




Privacy Policy

Effective Date: February 2025

At GrownCap, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our website and services globally.

By using the GrownCap website and platform, you agree to the practices described in this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information
When you register on our platform or use certain features, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Billing and payment information
  • Demographic details (e.g., location, preferences)

b. Usage Information
We collect non-personal information about your interaction with our platform, such as:

  • IP address
  • Browser type and version
  • Pages visited on the site
  • Referring URLs
  • Time spent on the platform

c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to improve your experience on our platform. Cookies help us recognize your device and provide tailored content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your account
  • To process payments for services or subscriptions
  • To send you updates, newsletters, or promotional emails (you can opt out at any time)
  • To improve our services, website functionality, and user experience
  • To comply with legal obligations and resolve disputes
  • To communicate with you about any issues or inquiries related to your use of the platform

3. How We Share Your Information

We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:

a. Service Providers
We may share your personal information with trusted third-party service providers who assist with payments, analytics, and customer support. These providers are required to keep your information confidential and use it only for the specific services they provide.

b. Legal Requirements
We may disclose your personal information if required by law or if we believe in good faith that such disclosure is necessary to:

  • Comply with legal obligations
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing related to the platform

c. Business Transfers
If GrownCap undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email if such a change occurs.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and other security technologies. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

a. Right to Access and Update
You have the right to access, correct, or update your personal information through your account settings.

b. Right to Erasure (Right to be Forgotten)
You have the right to request that we delete your personal information. We may retain certain data for legal or administrative purposes, but we will delete your information upon request if permitted by applicable law.

c. Right to Restrict or Object to Processing
You have the right to request the restriction or object to the processing of your personal information under certain circumstances. If you are in the European Union or another jurisdiction with similar data protection laws, you can exercise these rights by contacting us.

d. Opt-Out
You can opt out of receiving promotional emails or newsletters at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

6. Children’s Privacy

Our platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible.

7. International Data Transfers

As GrownCap operates worldwide, your personal information may be transferred to and processed in countries other than the one where you reside, including in the United States. Data protection laws in these countries may differ from those in your country of residence. If we transfer your data to another country, we will take appropriate measures to ensure that your data is protected in accordance with applicable laws, including standard contractual clauses or other legal safeguards.

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or other regions with strict data protection laws, GrownCap will ensure that your data is transferred based on applicable legal frameworks, including the GDPR.

8. Compliance with International Data Protection Laws

We comply with international data protection regulations, including but not limited to:

  • General Data Protection Regulation (GDPR) (for users in the European Union)
  • California Consumer Privacy Act (CCPA) (for users in California, USA)
  • Personal Data Protection Act (PDPA) (for users in Singapore)
  • Other applicable data protection laws in countries where we operate

For users in the European Union, you have the right to lodge a complaint with your local data protection authority if you believe your rights under the GDPR have been violated.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies when you visit those sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

GrownCap
Email: support@growncap.com



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